1. Services of replacement within three months, free repair within 3 years and maintenance for lifetime are provided for products quality issues.
Based on following aspects, some costs may be charged for repair or replacement service is not available.
a. Products damaged or burned by customers due to incorrect power connection or unstable grid voltage without voltage stabilizing protection
b. Natural disaster and other force majeure factors;
c. Damage, scratch and hard-to-remove stains happen to products appearance after operation;
a. Please sign and return”delivery voucher” in goods to us after receiving goods. No feedback after one week will mean received goods are complete.
b. Regarding some minor failures, it’s better to consult with our technical support engineers firstly to reduce unnecessary costs during shipment.
c. Please enclose ” maintenance declaration” form when sending faulty devices back to us for quick repair response. Welcome to call us with any further questions.
ANBOSON After-sales Department